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What is Preferred Due Date?
Preferred Due Date allows you to choose your utility bill due date — select a date that works best for you.

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Who is eligible for Preferred Due Date?
WPS residential, business and commercial customers with accounts in good standing. Customers cannot be in arrears to sign up unless they are already an Automatic Payment customer.

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What are my Preferred Due Date choices?
Choose from the following:

  • Any Calendar Day (1-31)
    (Example: the 5th day of each month)
    Note: If the 31st day is selected, the due date will be the last day of the month. If the last day falls on a weekend or holiday, the due date will advance to the next business day.
  • Any Business Day (1-22)
    (Example: the 3rd business day of each month)
    Note: The actual date the bill will be due each month could change depending on where the date falls each month.
  • A Specific Number of Days After WPS Mails My Bill
    (Example: 10, 15, 20 days after WPS mails my bill)
    Note: If Preferred Due Date falls on a weekend or a holiday, it will advance forward to the next business day.

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When will the Preferred Due Date change take effect?
After signing up, Preferred Due Date becomes effective with your next bill.

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Can I combine Preferred Due Date with e-Bill Paperless Billing?
Yes. Most e-Bill service providers require a minimum of 4 business days to process an e-Bill payment for you. We recommend you choose to make your bill due 10, 15 or 20 days from the date we mail it to ensure you have sufficient time.

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Can I combine Preferred Due Date with Automatic Payment?
Yes. You can choose to have your bill due and payment withdrawn by Automatic Payment 10, 15 or 20 days from the date your bill is mailed.

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What happens if my payment is due on a weekend or holiday?
If the Preferred Due Date falls on a weekend or a holiday, it will advance to the next business day.

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What happens if I miss a payment?
You will be automatically removed from Preferred Due Date if your account is 60 days past due.

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What happens if I'm late paying my bill?
Late Payment Charges may be applied to the outstanding balance.

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Can I combine Preferred Due Date with Summary Billing?
Yes. Your Preferred Due Date will be applied to all accounts on Summary Billing.

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WEC Energy Group