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- If Response Rewards sounds right for you, sign up online today:
Response Rewards
The Response Rewards program is split into three pricing levels:
- On-Peak (a higher rate) occurs during hours when businesses and homes use the most energy.
- Off-Peak (a lower rate) happens during hours when business and homes don't use as much energy. The more energy you use, the more you'll save.
- Critical-Peak (the highest rate) occurs when there is extremely high demand on the electric load, such as during extremely hot or cold weather. You will want to use little or no electricity during these critical periods. View the Critical-Peak Hours Year-to-Date
If you choose to participate in Response Rewards, you will be contacted by your preferred method (i.e., pager message, text message, e-mail or FAX) at least one hour before a Critical-Peak period begins. Then we'll notify you in the same way at least 30 minutes prior to the Critical-Peak ending. Critical-Peak hours, lasting between 2 and 8 hours per period, account for less than 3% of all annual hours.
| On-Peak hours | Winter: January - April and October - December Monday - Friday (except holidays*) 7 a.m. to 12 p.m. and 5 p.m. to 8 p.m. |
| Summer: May - September Monday - Friday (except holidays*) 11 a.m. to 8 p.m. |
|
| Off-Peak hours | All hours not listed as On-Peak hours |
| Critical-Peak hours | Varies; limited to 150 hours per year |
* These holidays are around-the-clock savings days: New Year's Eve, New Years Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, the Friday following Thanksgiving, Christmas Eve, Christmas Day.
Response Rewards
Winter (Jan, Feb, Mar, Apr; Oct, Nov, Dec)
Response Rewards
Summer (May, Jun, Jul, Aug, Sep)
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You can sign up for Response Rewards online or by calling us toll-free at 800-450-7260.