Summary Billing FAQs
If your question is not answered here, or if you'd like more information, please contact us.
- What is Summary Billing?
- Can I combine Wisconsin and Michigan accounts into Summary Billing?
- How many accounts can I combine into Summary Billing?
- What if I am unable to pay the entire amount due?
- What if I want to pay extra on my Summary Bill?
- Can I use Summary Billing and Automatic Payment together?
- Can I use Summary Billing with e-Bill Paperless Billing?
- What is Summary Billing?
- Summary Billing is a free service that consolidates your accounts into one summarized monthly bill with a single due date.
- Can I combine Wisconsin and Michigan accounts into Summary Billing?
- If you have accounts in Wisconsin and Michigan, you must have two Summary Bills — one for each state.
- How many accounts can I combine into Summary Billing?
- There is no limit to the number of accounts you can combine. Summary Billing will reflect the total due for all accounts. NOTE: You must pay the entire amount due.
- What if I am unable to pay the entire amount due?
- If you cannot pay the entire amount, you must send in individual bill stubs and separate payments for each account. If this becomes a recurring issue, we may remove your accounts from Summary Billing.
- What if I want to pay extra on my Summary Bill?
- If you choose to pay extra, you must send in individual bill stubs and separate payments for each account. If this becomes a recurring issue we may remove your accounts from summary billing.