Frequently Asked Questions - Budget Billing

What is the Budget Billing Equal Payment Plan?

With Budget Billing, we review your past energy use, estimate your total energy costs over the next year and then simply bill you for 1/12 each month.

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Why is it better than just paying WPSC for what I use each month?

Budget Billing spreads your energy charges out evenly over the coming year, helping you better manage energy costs. No matter how much energy you use, you know you'll be paying about the same amount every month.

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How does Budget Billing work?

The budget year begins with your first bill after joining the plan. You pay equal amounts until your Budget Billing anniversary, which is your twelfth month on the plan. At this time we settle up for any difference between what you paid and the actual costs of the energy you used.

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What if I paid too much?

It's simple. If you paid too much, the difference will be applied as a credit to your bill at the end of the Budget Billing year.

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What if I paid too little?

If you paid too little, you can pay the difference outright or have WPSC spread the balance over the new Budget Billing year.

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Does the budget amount ever change?

Yes, occasionally. Your account is reviewed periodically because there are several reasons why your budget amount may go up or down. Besides rate changes and unusual weather, lifestyle changes like a new baby in the home can increase usage. Also, adding or removing equipment such as an air conditioner, swimming pool, hot tub, or even a dehumidifier could make a difference.

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Can I go on Budget Billing at any time?

Yes, you may begin the plan anytime you choose.

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Are there any other important requirements?

Since Budget Billing is a service to you, we appreciate prompt payment. If your monthly bills are not paid on time, you may incur late payment charges, and it may become necessary to remove you from the plan.

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Do you offer any other programs that could make paying my energy bills easier?

Yes, we do. QuickCheck is an automatic payment plan that provides the ability for your payments to be made directly from your checking or savings account by your financial institution, and is very popular with Budget Billing customers. By combining the two programs, you have about the same payment made automatically at the same time of every month.

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Can I select the due date of my bill?

Yes, with Preferred Due Date, you may choose the day you pay! You may have your payment deducted from your account on any day of the month you choose — first of the month, middle of the month or whatever day is best for you.

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