Customer Service

Gas and Electric Service Manual for Wisconsin

Welcome to the Wisconsin Public Service Corporation Service Manual web site! The complete manual appears below.

PLEASE NOTE: PDF files require Acrobat Reader 5.0 or greater. If you don't have this version, you can download your free copy from Adobe.

The Company has a printed Field Handbook (effective March, 2007) consisting of the most often-used portions of this manual (Sections 1 through 4 only) available for its customers. If you would like a copy of the Field Handbook, please fill out a request form, or feel free to print your own copy by clicking on the major heading links below for Sections 1 through 4. Because updates will be made periodically to the Service Manual, please reference this web site for the most up-to-date information.

This Service Manual is provided for the convenience of the Company’s customers and their architects and contractors. The information contained in this manual is in addition to the various municipal electric codes, the Wisconsin Administrative Code and any other regulations which may apply. The Company reserves the right to make revisions in these rules whenever changes in the art, legal requirements, or other circumstances make it advisable.

PLEASE NOTE: Michigan customers can access the Michigan Gas & Electric Service Manual on the Upper Peninsula Power Company web site.

Description Files Pages Size
  Index 2 pages 379KB
Introduction ALL 7 pages 1,396KB
Purpose 1-1 1 page 466KB
Territory Maps 1-2 2 pages 334KB
Company Phone Numbers, Web, Applications 1-3 4 pages 609KB
200 Amp and Smaller - Common ALL 14 pages 1,312KB
Basic Calculations 2-1 1 page 313KB
100-200 Amp Single-Phase UG 2-2 1 page 88KB
100-200 Amp Single-Phase UG with Main 2-3 1 page 86KB
100-200 Amp Single Phase OH 2-4 3 pages 162KB
Temporary Services 2-5 3 pages 339KB
Mobile Homes 2-6 4 pages 277KB
100-200 Amp Three Phase OH or UG 2-7 1 page 85KB
400 Amp and Larger - Common ALL 16 pages 1,396KB
320 Class/400 Amp Single Phase UG 3-1 1 page 110KB
400/600 Amp Single-Phase, Bolt-In 3-2 1 page 88KB
400/600 Amp Three Phase-Phase, Bolt-In 3-3 1 page 95KB
UG CT Cabinets 3-4 3 pages 350KB
Termination Space Requirements 3-5 1 page 117KB
CT's in Padmounted Transformers 3-6 1 page 120KB
Termination Enclosures 3-7 1 page 93KB
Standard Pad for 70-2500 KVA Padmount Transformers 3-8 2 pages 95KB
Protective Posts for Padmount Transformers 3-9 1 page 48KB
Location of Padmounted Transformers Near Buildings 3-10 2 pages 167KB
Multiple Metering 3-11 1 page 71KB
Maximum Fault Currents 3-12 1 page 107KB
Gas Metering ALL 8 pages 604KB
Clearance to Gas Meters 4-1 2 pages 106KB
Meter Size Dimensions 4-2 2 pages 52KB
Meter Protection From Vehicles 4-3 1 page 102KB
Mobile Home Installation 4-4 1 page 256KB
Underground Fuel Runs 4-5 1 page 66KB
Meter Protection From Snow and Ice 4-6 1 page 52KB
Miscellaneous Electric Metering
Residential Customer Wiring 5-1 2 pages 564KB
Residential Deck Procedures 5-2 1 page 62KB
Foundation Penetrations 5-3 1 page 32KB
120 Volt Metering 5-4 1 page 32KB
Network Metering 5-5 1 page 58KB
Large Multi Metering 5-6 3 pages 150KB
Large CT Installation, Doughnuts 5-7 1 page 86KB
Large CT Installation, Bus Bars 5-8 1 page 54KB
OH Service CT's 5-9 1 page 132KB
Large Transformer Pad, 3750-5000 5-10 2 pages 115KB
Trouble Shooting Peak Load Interrupters 5-11 1 page 46KB
Street Light Decorations 5-12 1 page 86KB
CATV Power Supplies 5-13 1 page 118KB
Primary Metering 5-14 1 page 78KB
Farm Pole Tops, WI Only 5-15 1 page 135KB
Electric Service - General
Number of Services and Voltages 6-1 2 pages 1,056KB
Energy Conversion Factors 6-2 1 page 252KB
Gas Pipe Bondings 6-3 2 pages 243KB
Lightning Protection 6-4 2 pages 503KB
Stray Voltage 6-5 1 page 526KB
Emf Guidelines 6-6 2 pages 472KB
State Regulatory Agencies 6-7 1 page 217KB
Clearances
Electric Clearances 7-1 5 pages 751KB
Miscellaneous Clearances 7-2 2 pages 630KB
Antenna Clearances 7-3 1 page 264KB
Sewage System Clearances 7-4 1 page 53KB
Policies and Code
Policies and Regulations - Table of Contents 8-1 2 pages 398KB
General Policies 8-2 5 pages 2,296KB
Metering Policies 8-3 7 pages 2,728KB
Utilization Policies 8-4 3 pages 1,421KB
Code Information 8-5 10 pages 3,902KB