Customer Service

Frequently Asked Questions - Summary Billing

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For additional topics, please visit the following Frequently Asked Questions:

What is Summary Billing?
Summary Billing is a free service that consolidates all your accounts into one summarized monthly bill with one due date.

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Can I combine Wisconsin and Michigan accounts into Summary Billing?
If you have accounts in Wisconsin and Michigan, you will need to have two Summary Bills — one for each state.

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How many accounts can I combine into Summary Billing?
There is no limit to the number of accounts you can combine. Summary Billing will reflect the total due for all accounts. NOTE: You must pay the entire amount due.

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What if I am unable to pay the entire amount due?
If this should happen, you will need to send in each individual bill stub with the amount you want paid for each. Processing summary bill accounts individually is a costly process, if this becomes a reoccurring issue, we reserve the right to remove your accounts from Summary Billing.

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What if I want to pay extra on my Summary Bill?
If you choose to pay extra, you will need to send in each individual bill stub with the amount you want paid for each. Processing summary bill accounts individually is a costly process, if this becomes a reoccurring issue we reserve the right to remove your accounts from summary billing.

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Can I use Summary Billing and QuickCheck together?
Yes, they work well together to simplify your bill paying.

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Can I use Summary Billing with e-Bill?
No, unfortunately e-Bill requires each account to process separately. Using Preferred Due Date can schedule each account to be due at the same time, which can provide you the ability to pay them together.

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