Building project and new service payments


Charges for building projects or a new service installation are typically a one-time payment. If you are a new customer, work with your customer service consultant to receive your invoice through My Account. Then, you’ll be able to make your payment on our website or app.

For paying your monthly bill, go to our standard payment options page.

Option Cost Payment method
App
ACH limit for the app is $200,000 per transaction.
Credit card limit for the app is $30,000.
Credit/debit cards, Apple Pay and Google Pay will incur a $2.50 convenience fee for payments.

Accepts Visa, MasterCard and Discover credit cards.
• Checking account
• Savings account
• Apple Pay
• Google Pay
• Debit Card
• Credit Card
My Account
Pay from your bank account.
Free • Checking account
• Savings account
Quick Payment
A limit of five payments in five days per individual contract is applied to prevent fraud.
Residential service fee: $2.50 per $750
Commercial service fee: $9.95 per $1500
• Credit card
• Debit card
• Checking account
• Savings account
Phone
800-387-1688
Residential service fee: $2.50 per $750
Commercial service fee: $9.95 per $1500
• Credit card
• Debit card
• Checking account
• Savings account
Mail
Wisconsin Public Service
Attn: NSI Billing
P.O. Box 19001
Green Bay, WI 54307-9912
Postage • Check