If you cannot pay your energy bill due to financial difficulties, one of our flexible payment arrangement plans or energy assistance options may help.
Payment arrangement self-service options
For fastest service, we offer self-service options to make a payment arrangement. Our self-service options are
available at your convenience and offer the same terms as those provided by calling us. All options are available 24 hours a day, seven days a week.
Automated phone: 800-450-7260
Energy assistance options
Wisconsin energy assistance
Michigan energy assistance
To speak with a representative, call 800-450-7260.