Medical emergency protection

You may receive protection from service shut-off for nonpayment of your electric or natural gas bill for up to 21 days if your household has an infant, young child, elderly person, someone with developmental/mental disabilities, someone who is seriously ill or someone using a life-support system. You will need to provide a medical emergency protection statement from a licensed Wisconsin physician, public health, social services, or law enforcement official, who identifies the emergency condition or situation and specifies the period of time during which disconnection will aggravate the circumstances.

Contact us at 800-450-7260 for more information.