Contact us

Emergencies

Natural gas

Leave area immediately and call us:
800-450-7280
If we respond to a natural gas leak call and no one is present, we shut off gas for safety reasons.

Electricity

Check status or report outage
800-450-7240

Customer service

Email

  • Questions, comments, concerns
  • Response in 1 to 2 business days
  • Not for emergencies/outages
  • Email customer service

Phone

Residential service
800-450-7260 (24 hours a day)

Business Solutions Center
877-444-0888 (Monday – Friday: 8 a.m. – 5 p.m.)

Call before you dig
811

Mail

Customer service
Wisconsin Public Service
Attn: Customer service
P.O. Box 19003
Green Bay, WI 54307-9003

Bill payment
Wisconsin Public Service
P.O. Box 6040
Carol Stream, IL 60197-6040

Other service contacts

Payment arrangements
Arrange payments online for past-due balances on your account.

Suppliers and contractors
Get information about providing products and services to our company.

Vice president - customer service
Provide customer service feedback or report unresolved service problem.

Frequently asked questions
Read our questions and answers to self assist.