Payment arrangements

Circumstances can sometimes make it difficult to pay your monthly bills. If you have a past-due balance, use our online payment arrangements option to schedule monthly payments and bring your account up to date.

Things to know

  • If your payment is automatically withdrawn from your bank account, setting up payment arrangements will not stop the withdrawal. Call us at 800-450-7260 in advance to determine if payment can be stopped.
  • Your request to make payment arrangements can be denied if you still owe money on a previous payment plan with us.
  • If you do not make the payments in the payment arrangements agreement, your service may be disconnected.

Make payment arrangements

Customers who qualify for energy assistance may be eligible for alternative payment arrangements. Call customer service at 800-450-7260 to learn more.