Critical care customer shut-off protection

You may be eligible for protection against service disconnection as well as restoration of service if an interruption of service would be immediately life-threatening. After initial approval of a completed commission-approved Medical Certification form certifying your status as a critical care customer, continued eligibility requires that annually you provide the company with a new completed Medical Certification form certifying your continued status as a critical care customer. You will receive a grace period of three business days to provide the completed form.

For more information, call WPS at 800-450-7260.