The Winter Protection Plan (WPP) protects both seniors and low-income customers from
service disconnection and high energy bill payments during the winter months (Nov. 1
to March 31).
You qualify for the plan if you meet one of the following requirements:
- Are age 65 or older
- Receive Department of Health and Human Services cash or food assistance, or Medicaid
- Have a household income at or below 150 percent of federal poverty level guidelines
Eligible seniors participating in WPP are not required to make specific payments during the heating season.
Eligible low-income customers who participate in WPP need to make monthly payments equal to 7 percent of their
estimated annual bill, November through March, to avoid service disconnection during that time.
At the end of the protection period, both low-income and seniors must pay off any money owed in installments
between April and November.
For more information or to apply, call WPS at
800-450-7260.
Income Guidelines (2020 - 2021)
| Number of Household Members |
150% of Poverty Guidelines Maximum Income |
| 1 |
$19,140 |
| 2 |
$25,860 |
| 3 |
$32,580 |
| 4 |
$39,300 |
| 5 |
$46,020 |
| 6 |
$52,740 |
| 7 |
$59,460 |
| 8 |
$66,180 |
*Add $6,720 for each additional household member.
