Winter Protection Plan

The Winter Protection Plan (WPP) protects both seniors and low-income customers from service disconnection and high energy bill payments during the winter months (Nov. 1 to March 31).

You qualify for the plan if you meet any of the following requirements:

  • Are age 65 or older
  • Receive Department of Health and Human Services cash or food assistance, or Medicaid
  • Have a household income at or below 150 percent of federal poverty level guidelines

Eligible seniors participating in WPP are not required to make specific payments during the heating season.

Eligible low-income customers who participate in WPP need to make monthly payments equal to 7% of their estimated annual bill, November through March, to avoid service disconnection during that time.

At the end of the protection period, both low-income and seniors must pay off any money owed in installments between April and November.

For more information or to apply, call us:


Income Guidelines (2022 - 2023)

Number of Household Members 150% of Poverty Guidelines Maximum Income
1 $20,385
2 $27,465
3 $34,545
4 $41,625
5 $48,705
6 $55,785
7 $62,865
8 $69,945
Add $7,080 for each additional household member.