If your question is not answered here, or if you'd like more information,
please contact us.
- Why do I want to enroll in Response Rewards?
- Besides helping ease the load on the power grid, you get a great opportunity
to lower your energy costs. We'll drop your Off-Peak and On-Peak rates - most
of the time, you'll be operating at a much lower rate.
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- How many hours of Critical Peak Pricing (CPP) will occur?
- 300 hours annually, or about 3.4% of all hours in the year.
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- How much notice will I get that CPP is approaching?
- In all cases, we will give you as much advance notice as possible, but your
notice will never be less than 1 hour.
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- How long will each CPP incident last?
- From 2 to 8 hours.
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- How high can the rate be during CPP?
- The CPP rate will be a set amount equal to about 6 times the On-Peak rate
(or 10 times the Off-Peak rate).
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- How will I know when I'm entering CPP?
- We will alert you via your pager, text messaging cell phone and/or computer
email account as well as send you a FAX.
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- Is there a fee for enrolling in Response Rewards?
- No, Response Rewards is free.
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- How long am I committed to the Response Rewards program?
- By enrolling, you agree to participate in Response Rewards for 1 year.
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- What do I need to get started?
- Your WPS account representative can help you
determine if you are eligible for the program and how your company might benefit.
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