Changes to your energy bill — frequently asked questions

If your question is not answered here, or if you'd like more information, please contact us.

Why do the electric charges look different on my bill?
The electric charges on your bill are separated into two parts-local distribution service and electric supply service. Although the charges are split, the total amount of your bill has not changed at this time. In the future, if you choose an Alternative Electric Supplier as part of the Electric Customer Choice program, the electric supply service portion of your bill may change. The local distribution service charges will not change.

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What is the difference between local distribution service and electric supply service?
"Local distribution service" describes services associated with the delivery of electricity directly to your home by WPS. It includes reading your meter, responding to emergencies and maintaining power lines.

Electric supply service is the actual generation of electricity. With the Electric Customer Choice law, you may have the option to choose the company that provides you your electric supply. If you choose a different supplier other than your local utility, this part of your bill may change.

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Am I paying more for the services I'm receiving?
If you do not change electric suppliers, your total electric bill will not change. If you choose an Alternative Electric Supplier, your electric supply service rate may change. Your local distribution service rate will not change.

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Why is this change being made?
This change will help you better understand the separate costs of electric supply and delivery. With the beginning of the Electric Customer Choice program in January, the Michigan Public Service Commission and the utilities want you to understand the difference between electric supply and delivery costs. Separating these costs will help you see how the choices you make in the future affect your total bill.

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If I choose an Alternative Electric Supplier, will I get two separate bills?
Yes, unless otherwise agreed to by WPS and your AES. Your Alternative Electric Supplier will issue a bill for your electric supply. You will still receive a bill from WPS for your electric delivery service.

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