Who Are These Rates For?

Our electric rates for residential service applies to customers who live in:

  • single-family home
  • duplex
  • condominium
  • apartment building

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How Reliable Is The Service These Rates Provide?

Residential electric service provide a steady supply of electricity to your home. Electricity is available continuously, whenever it's needed. The only exception — as with any electric service — is when unexpected events occur (such as a severe storm or a vehicle hitting a power pole) that make it impossible to deliver power to you. When WPS learns of an outage, we immediately work to restore power.

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What Charges Are Involved?

Each month, your bill for electric service includes the following charges:

  • Energy Charge - For the amount of electricity you use. Electricity is measured in kilowatt-hours (kWh). One kilowatt-hour is equal to the power used by 10 100-watt bulbs for one hour.
  • Customer Charge - A fixed charge that does not change with the amount of electricity you use. The Customer Charge covers the cost of providing safe, reliable electric service. Specifically, it covers the cost of WPS owning, maintaining and operating equipment that generates and delivers electricity to your home, as well as the cost of providing customer service. The Customer Charge is slightly higher in rural areas, where longer power lines provide service to fewer customers (which increases the cost per customer). The Customer Charge is the minimum amount you will be billed each month.
  • Wisconsin Low-Income Assistance Fee - A fee collected to support low-income energy assistance programs. The State of Wisconsin requires electric utilities to collect these fees and then transfer the funds to the Wisconsin Department of Administration to assist low-income customers. For more information, please refer to a more detailed description.

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How Are My Charges Calculated?

Type of Electric Service Type of Customer Residential Customer Charge Residential Energy Charge
Single-family home, duplex,
condominium, apartment building
Year-round
(12-month)
$10.40 per month $0.11143 per kWh
Seasonal*
(6-month)
$20.80 per month $0.11143 per kWh

* If your seasonal facility is used during the summer months, you'll be billed for electric service May through October. If your seasonal facility is used during the winter months, you'll be billed for electric service November through April. Your electric service may remain connected all year. Any incidental electric use during the "off-season" will be included on your first bill of the following season. If your electric use is more than 500 kilowatt-hours during the off-season, WPS will send you a bill during the off-season.

Several factors can influence your monthly electricity use. Major factors measured by WPS are summarized in the lower left-hand corner of your monthly bill.

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